Refund and Return Policy
Due to our affordable prices and strong demand of our products, once your order has been processed and shipped we cannot offer any cancellations, refunds or returns. We ship quickly which is why our customers love us and keep coming back.
PPE products have sanitary expectations and regulations that do not allow us to take returns. We cannot offer any returns, cancellations or refunds once orders have been processed & shipped.
UPS, FedEx, and USPS are all experiencing delays due to the stay-at-home order. We are committed to 24-48 hour turn around in shipping but do not have control over the carriers shipping times. We ship from Pennsylvania so the expected time to receive the products can be 1 – 4 business days after it leaves our warehouse if there are no carrier delays. We are not responsible for carrier delays.
We understand that the need for your product is urgent, and we are during our best to get these to you quickly. We appreciate your understanding.
We are not responsible for lost or stolen items once they have been delivered. Please contact the carrier to file a complaint. After an item has been shipped, the responsibility of the item is on the purchaser. If there is an issue with delivery, please contact the shipping company. Once it has left our warehouse, the item is no longer our responsibility – but we will assist you in any way possible with your carrier claim.
With that being said, we are honest, hard working people and will do our best to help our customers with any issues that arise. Please reach out to us if you are experiencing any problems with the products you’ve purchased from us.
Cancellation and refund policy:
If your order has not been processed and shipped you may cancel by reaching out to us as soon as possible. We cannot guarantee that your order is not shipped by the time you reach out due to lags in shipment to order updates but we will do our best to cancel your order if we can. Unfortunately, due to our affordable prices, the sanitary regulations with the products we sell and the high demand for them, all sales are final and non-refundable.